RITA, R.; OCTAVIANUS PANDALEKE, D. . PENGARUH SERVICE QUALITY DAN SERVICE VALUE TERHADAP CUSTOMER SATISFACTION SERTA DAMPAKNYA PADA BEHAVIOR INTENTION . Jurnal Perspektif Manajerial dan Kewirausahaan (JPMK), [S. l.], v. 2, n. 1, p. 75–89, 2022. DOI: 10.59832/jpmk.v2i1.104. Disponível em: http://jurnal.undira.ac.id/jpmk/article/view/104. Acesso em: 19 apr. 2024.