Sani, I., and W. D. Febrian. “MARKETING ANALYSIS AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY GLOBAL COMPETITION ERA”. Jurnal Perspektif Manajerial Dan Kewirausahaan (JPMK), vol. 3, no. 2, May 2023, pp. 111-20, doi:10.59832/jpmk.v3i2.204.