RITA, R.; DAVIDSON, D. PENGARUH PRODUCT QUALITY DAN SERVICE QUALITY TERHADAP CUSTOMER SATISFACTION YANG BERDAMPAK PADA CUSTOMER LOYALTY. Jurnal Perspektif Manajerial dan Kewirausahaan (JPMK), [S. l.], v. 3, n. 1, p. 9–16, 2022. DOI: 10.59832/jpmk.v3i1.171. Disponível em: https://jurnal.undira.ac.id/jpmk/article/view/171. Acesso em: 12 jul. 2024.